If you need to update your system to run on a later version of FileMaker, to work with new IT infrastructure or improve speed and performance, we will take care of everything for you, from initial review, through coding, testing and live roll out.
To keep you in control of the budget, we begin with a full review of the system and provide a realistic estimate of how it will need modifying to work with the latest FileMaker platform.
For more complex updates, we include a user-testing phase before the final rollout, where selected members of your staff run through an offline copy of the new system, to be sure everything is working exactly as expected.
To keep your staff working efficiently and productively, we provide fast, responsive support for your FileMaker system. Whether they need assistance logging in or help finding a specific function or piece of information, we are available to help throughout UK working hours.
We are a small team which means you get to speak to a developer, usually the same person all the way through to the solution. Unlike many software firms, we specifically allocate developer time to all of our support contracts, so you can be sure that a specialist will be available with enough time to help, whenever you need it.
If the best way to resolve your query is by adding new functionality to the system – perhaps tweaking a report, adding a new field to a form or creating a button to automate a task – we can usually include small development activities within your support budget.